ABSTRACT

Organization redesign exercises consume enormous time, resources and energy, and yet they so often get stuck midway or fail to deliver the aspired benefits. This groundbreaking book offers a comprehensive guide, enabling executives and their teams to have nuanced and in-depth discussions about substantive design choices. Once these choices are clear, the teams can confidently initiate the change process.

The book brings together the building blocks of organization design thinking into a logical flow. It offers a high-quality framework, with each building block broken down into specific design questions. For each of the five categories of design variables – architecture, processes, culture, people and technology – the book enables executives to discover and weigh up a variety of situation-specific design alternatives. The book steers clear of academic abstractions, simplistic formulaic solutions, flavor-of-the-year debates and misleading anecdotes from today’s superstar firms. It is written for smart executives at mainstream companies who realize that organization design choices are contextual and influenced by their company’s specific history.

The book presents a pragmatic framework that guides managers in search of a conclusive and efficient organization design process. It is relevant to C-suite executives and directors, as well as senior and middle managers, internal project leaders and organization design consultants.

chapter 1|15 pages

Foundations and promises

chapter 2|18 pages

Macroview of the framework

chapter 3|19 pages

Drivers of change

chapter 4|14 pages

Design criteria and degrees of freedom

chapter 5|13 pages

The core of the concept design phase

chapter 6|27 pages

The primary verticals

chapter 7|22 pages

The role of the corporate parent

chapter 8|20 pages

Centralization versus decentralization

chapter 9|18 pages

Lateral coordination

chapter 10|15 pages

Governance

chapter 11|15 pages

Processes

chapter 12|15 pages

Culture

chapter 13|11 pages

People

chapter 14|9 pages

Technology

chapter 15|16 pages

Model operationalization

chapter 16|15 pages

Day 1 readiness

chapter 17|9 pages

Course corrections