ABSTRACT

This unique comprehensive collection presents the latest multi-disciplinary research in strategic digital outsourcing and digital business strategy, providing a management decision-making framework for successful long-term relationships and collaboration based on trust and governance.

  • Part I: Innovation in Business Models and Digital Outsourcing takes an internal company perspective on strategic digital outsourcing, and the importance of trust in outsourcing relationships.
  • Part II: Inter-organizational Relations and Transfer explores topics underpinning service recipients and service suppliers’ relationships including governance, knowledge transfer and legal aspects.
  • Part III: From On-site to Cloud discusses the challenges presented by moving to a cloud environment, including risks and controls.
  • Part IV: Developments to Come explores emerging technologies and their impact on digital outsourcing such as blockchain and the Internet of Things.

In a fiercely competitive market, companies must transform their business models and embrace new approaches. This Companion provides a comprehensive management overview of strategic digital outsourcing and is an invaluable resource for researchers and advanced students in business and strategic information management, as well as a timely resource for systems professionals.

part 1|156 pages

Innovation in business models and digital outsourcing

chapter 1|37 pages

Strategic sourcing in turbulent times

The impact of trust and partnership 2

chapter 3|16 pages

Enterprise architecture

chapter 8|17 pages

Samurais and Ninjas

Ambidexterity @ AXA Konzern AG

part 2|81 pages

Inter-organizational relations and transfer

chapter 11|26 pages

Knowledge transfer in the transition phase

Review of the literature and implications for digital business strategy and agility

chapter 12|19 pages

Tackling the challenge of transition phases with KAIWA

How to steer the critical success factors of human interaction

part 3|60 pages

From on-site to Cloud

part 4|31 pages

Developments to come

chapter 19|11 pages

Internet of Things