ABSTRACT
Most of all however, teachers experience their own impact in their lessons. They know how it feels when a class is engaged and focused, or when a pupil lacking in confidence gets praised for a good effort. They know that, in the end, nearly all attempts to improve schooling come down to the way pupils relate to their teachers and vice versa, and whether the relationship is one through which learning takes place. They know they need understanding and answers to questions such as: what makes a pupil choose to try, to engage, to take seriously – or to give up and look for a diversion?
