ABSTRACT
In this chapter we investigate how the change programme unfolded among the various participants on its trajectory. Considering the amount of preparation work and the seemingly well-engineered design previously discussed, one could perhaps expect the various participants to have been sufficiently well oriented about the trajectory and its aims. However, this cannot be taken for granted but needs to be investigated by following the movements of the actors and the kind of associations they established when facing the demands of the change programme (Latour 2005). In this chapter we thus trace the participants’ views on how the programme unfolded more deeply than in the previous chapter. In particular we address links and transitions in the change work. We interpret the trajectory as a kind of continuous baton changing in a relay race. We think that this metaphor has a broad relevance for understanding the management of change efforts. As said, models of the n-step type, where the progression through a number of well-defined steps is supposed to lead to a high likelihood of success, enjoy tremendous popularity,– and there is a great deal of trust in them – (Palmer et al. 2006). Given this, an examination of the views, relationships and interactions – and lack thereof – between different actors more or less involved in various steps seems indicated.
