ABSTRACT

It often feels impossible to get interactions with Edi right. You yourself may be tired, hungry, dispirited and emotional, and your reflective resources may be depleted so that you react in the heat of a moment. Alternatively Edi may be particularly tired, hungry, emotional and unreachable. These episodes of getting it wrong can be as useful as the ones that get it right – if you have the courage and reflective capacity to try again.