ABSTRACT
The following chapter represents a review of the findings from the second case study in this project – Galaxy. This reveals how Galaxy has not had the financial difficulties experienced by Starlight as it has a strong position in its product market; operates a much wider geographical spread of services and has a diverse funding portfolio. At the same time, this section also reveals how Galaxy is not immune to the pressures of the quasi-market. These pressures include interference in its internal employment relations policies. In addition, in response to external pressures, management proposed a move away from what it has, in the past, seen as a principled stand on some employment issues. There is also a proportion of staff who feel insecure because of uncertainty surrounding elements of Galaxy’s funding. These issues have led to increasing tension between Galaxy, its staff and the union. Overall, despite its current relatively strong position in the quasi-market the case illustrates how even some of the relatively strong voluntary organizations are having to manage a renegotiation of order with funders in an increasingly hard market.
