ABSTRACT
The third facet of the ‘Self-MAP’ extends the previous work done on Motivation and Ability to considerations of ‘Personality’. This is about gaining insights on how ‘Self’ interacts with others and with the environment (Figure 4.2, p. 82). For many years it was thought that intellectual ability (measured by the intelligence quotient or IQ) distinguished star performers from average people. More recently, a series of research studies conducted by Hendrie Weisinger (see for example Anger Work-Out Book, 1985) indicate that it’s not just intellectual ability but effective interactions with people that also make the difference between success and failure. Daniel Goleman (1996) coined a new phrase to balance the emphasis on IQ, and to capture what is meant by interpersonal skills and qualities: ‘emotional intelligence’ (EI). The quality of our EI, how we interact with others and respond to situations is largely due to personal styles and preferences.
