ABSTRACT
The previous pages contain many references to this chaptei, because knowing what you are achieving crops up in many areas of effective organisation and management. However, when it comes to knowing the results of their effoits, NGDOs rate poorly. It is difficult to find a system that provides reliable evidence of achievement in relation to development goals, and things are not much better with progiammes or projects. Past efforts to identify results have been technically inadequate, of low priority and underresourced. Things are, however, changing for the bettei.
