ABSTRACT
If someone dies at work, whether a colleague, customer or supplier, the event inevitably and rightly has a powerful impact. How that impact is managed is crucial to the way staff can cope. If it is handled badly, it can cause unnecessary longer-term difficulties for staff, quite apart from alienating them from a management they may perceive as inadequate, uncaring or both. If the person has committed suicide, the level of stress on those remaining is likely to be even greater. This is considered in particular in Chapter 9 ‘Suicide, stress and bullying’.
