ABSTRACT
There is nothing more infuriating than ringing a helpline and getting a recorded message.You are at your wit’s end, but all you get is the speaking clock: ‘Welcome to the Acme Infotech helpline. If your computer is on fire, press 1; if you are so frustrated you are about to smash it to pulp with a sledgehammer, press 2; for all other enquiries, press 3.’ Sod off.
