ABSTRACT
Priority needs to be given to the participation of disabled people in the planning and evaluation of changing policy, provision and practice in developing inclusive communication. The onus is on service providers to face the challenges of enabling true participation of disabled people in decision-making processes, recognising that disabled people wish to participate in different ways. These include the democratic representation of the views of organisations of disabled people. Participation also includes as wide a consultation process as possible. Disabled people often continue to be treated as passively dependent on the expertise of others yet control seems to have become increasingly central to social change for disabled people.
