ABSTRACT

This chapter provides a guide to techniques for building an archive of data that may be used as evidence within action research case studies. Each section deals with a specific technique. The chapter has sections on:

• Using a research diary • Observation methods • Questionnaires • Interviews • Photography, audio-and videotape-recordings and interactive

media

People keep diaries for a variety of reasons: to record their thoughts and feelings about the daily events of life, to remind them of future appointments, and to give them a record of these events when they are past. Research diaries are no different from ordinary diaries, other than that they focus on issues to do with the research. So you need to consider in advance how you are going to use what you write, and this will influence how you organise your diary.