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Working in the Service Sector
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Working in the Service Sector

A Tale from Different Worlds

Working in the Service Sector

A Tale from Different Worlds

Edited ByGerhard Bosch, Steffen Lehndorff

OPEN ACCESS

Open Access: You have full access to download the title. Creative Commons, CC-BY-NC-ND
Edition 1st Edition
First Published 2004
eBook Published 1 June 2004
Pub. location London
Imprint Routledge
DOIhttps://doi.org/10.4324/9780203500583
Pages 336 pages
eBook ISBN 9781134456444
SubjectsEconomics, Finance, Business & Industry
DownloadPDF 2.53MB
Get Citation

Get Citation

Bosch, G. (Ed.), Lehndorff, S. (Ed.). (2005). Working in the Service Sector. London: Routledge, https://doi.org/10.4324/9780203500583
ABOUT THIS BOOK

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

TABLE OF CONTENTS
chapter 1|27 pages
Introduction
DownloadPDF 0.26MB
View abstract
part |1 pages
Part I Different service societies in Europe
DownloadPDF 0.00MB
chapter 2|20 pages
Measuring economic tertiarisation
DownloadPDF 0.18MB
View abstract
chapter 3|18 pages
The incidence of new forms of employment in service activities
DownloadPDF 0.17MB
View abstract
chapter 4|27 pages
Why do countries have such different service-sector employment rates
DownloadPDF 0.40MB
View abstract
chapter 5|26 pages
Services and the employment prospects for women
DownloadPDF 0.26MB
View abstract
part |1 pages
PART II The organisation of service work: an analysis of five sectors
DownloadPDF 0.00MB
chapter 6|27 pages
The family, the state, and now the market
DownloadPDF 0.26MB
View abstract
chapter 7|22 pages
The reluctant nurses
DownloadPDF 0.20MB
View abstract
chapter 8|20 pages
Work hard, play hard
DownloadPDF 0.19MB
View abstract
chapter 9|23 pages
Work organisation and the importance of labour markets in the European retail trade
DownloadPDF 0.19MB
View abstract
chapter 10|19 pages
Lean banking
DownloadPDF 0.18MB
View abstract
part |1 pages
Part III Common challenges
DownloadPDF 0.00MB
chapter 11|24 pages
The shaping of work and working time in the service sector
DownloadPDF 0.20MB
View abstract
chapter 12|23 pages
The delegation of uncertainty
DownloadPDF 0.24MB
View abstract
chapter 13|22 pages
Can trade unions meet the challenge
DownloadPDF 0.21MB
View abstract
chapter 14|11 pages
Diversity and regulation of markets for services
DownloadPDF 0.14MB
View abstract

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

TABLE OF CONTENTS
chapter 1|27 pages
Introduction
DownloadPDF 0.26MB
View abstract
part |1 pages
Part I Different service societies in Europe
DownloadPDF 0.00MB
chapter 2|20 pages
Measuring economic tertiarisation
DownloadPDF 0.18MB
View abstract
chapter 3|18 pages
The incidence of new forms of employment in service activities
DownloadPDF 0.17MB
View abstract
chapter 4|27 pages
Why do countries have such different service-sector employment rates
DownloadPDF 0.40MB
View abstract
chapter 5|26 pages
Services and the employment prospects for women
DownloadPDF 0.26MB
View abstract
part |1 pages
PART II The organisation of service work: an analysis of five sectors
DownloadPDF 0.00MB
chapter 6|27 pages
The family, the state, and now the market
DownloadPDF 0.26MB
View abstract
chapter 7|22 pages
The reluctant nurses
DownloadPDF 0.20MB
View abstract
chapter 8|20 pages
Work hard, play hard
DownloadPDF 0.19MB
View abstract
chapter 9|23 pages
Work organisation and the importance of labour markets in the European retail trade
DownloadPDF 0.19MB
View abstract
chapter 10|19 pages
Lean banking
DownloadPDF 0.18MB
View abstract
part |1 pages
Part III Common challenges
DownloadPDF 0.00MB
chapter 11|24 pages
The shaping of work and working time in the service sector
DownloadPDF 0.20MB
View abstract
chapter 12|23 pages
The delegation of uncertainty
DownloadPDF 0.24MB
View abstract
chapter 13|22 pages
Can trade unions meet the challenge
DownloadPDF 0.21MB
View abstract
chapter 14|11 pages
Diversity and regulation of markets for services
DownloadPDF 0.14MB
View abstract
CONTENTS
ABOUT THIS BOOK

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

TABLE OF CONTENTS
chapter 1|27 pages
Introduction
DownloadPDF 0.26MB
View abstract
part |1 pages
Part I Different service societies in Europe
DownloadPDF 0.00MB
chapter 2|20 pages
Measuring economic tertiarisation
DownloadPDF 0.18MB
View abstract
chapter 3|18 pages
The incidence of new forms of employment in service activities
DownloadPDF 0.17MB
View abstract
chapter 4|27 pages
Why do countries have such different service-sector employment rates
DownloadPDF 0.40MB
View abstract
chapter 5|26 pages
Services and the employment prospects for women
DownloadPDF 0.26MB
View abstract
part |1 pages
PART II The organisation of service work: an analysis of five sectors
DownloadPDF 0.00MB
chapter 6|27 pages
The family, the state, and now the market
DownloadPDF 0.26MB
View abstract
chapter 7|22 pages
The reluctant nurses
DownloadPDF 0.20MB
View abstract
chapter 8|20 pages
Work hard, play hard
DownloadPDF 0.19MB
View abstract
chapter 9|23 pages
Work organisation and the importance of labour markets in the European retail trade
DownloadPDF 0.19MB
View abstract
chapter 10|19 pages
Lean banking
DownloadPDF 0.18MB
View abstract
part |1 pages
Part III Common challenges
DownloadPDF 0.00MB
chapter 11|24 pages
The shaping of work and working time in the service sector
DownloadPDF 0.20MB
View abstract
chapter 12|23 pages
The delegation of uncertainty
DownloadPDF 0.24MB
View abstract
chapter 13|22 pages
Can trade unions meet the challenge
DownloadPDF 0.21MB
View abstract
chapter 14|11 pages
Diversity and regulation of markets for services
DownloadPDF 0.14MB
View abstract

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

TABLE OF CONTENTS
chapter 1|27 pages
Introduction
DownloadPDF 0.26MB
View abstract
part |1 pages
Part I Different service societies in Europe
DownloadPDF 0.00MB
chapter 2|20 pages
Measuring economic tertiarisation
DownloadPDF 0.18MB
View abstract
chapter 3|18 pages
The incidence of new forms of employment in service activities
DownloadPDF 0.17MB
View abstract
chapter 4|27 pages
Why do countries have such different service-sector employment rates
DownloadPDF 0.40MB
View abstract
chapter 5|26 pages
Services and the employment prospects for women
DownloadPDF 0.26MB
View abstract
part |1 pages
PART II The organisation of service work: an analysis of five sectors
DownloadPDF 0.00MB
chapter 6|27 pages
The family, the state, and now the market
DownloadPDF 0.26MB
View abstract
chapter 7|22 pages
The reluctant nurses
DownloadPDF 0.20MB
View abstract
chapter 8|20 pages
Work hard, play hard
DownloadPDF 0.19MB
View abstract
chapter 9|23 pages
Work organisation and the importance of labour markets in the European retail trade
DownloadPDF 0.19MB
View abstract
chapter 10|19 pages
Lean banking
DownloadPDF 0.18MB
View abstract
part |1 pages
Part III Common challenges
DownloadPDF 0.00MB
chapter 11|24 pages
The shaping of work and working time in the service sector
DownloadPDF 0.20MB
View abstract
chapter 12|23 pages
The delegation of uncertainty
DownloadPDF 0.24MB
View abstract
chapter 13|22 pages
Can trade unions meet the challenge
DownloadPDF 0.21MB
View abstract
chapter 14|11 pages
Diversity and regulation of markets for services
DownloadPDF 0.14MB
View abstract
ABOUT THIS BOOK
ABOUT THIS BOOK

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

TABLE OF CONTENTS
chapter 1|27 pages
Introduction
DownloadPDF 0.26MB
View abstract
part |1 pages
Part I Different service societies in Europe
DownloadPDF 0.00MB
chapter 2|20 pages
Measuring economic tertiarisation
DownloadPDF 0.18MB
View abstract
chapter 3|18 pages
The incidence of new forms of employment in service activities
DownloadPDF 0.17MB
View abstract
chapter 4|27 pages
Why do countries have such different service-sector employment rates
DownloadPDF 0.40MB
View abstract
chapter 5|26 pages
Services and the employment prospects for women
DownloadPDF 0.26MB
View abstract
part |1 pages
PART II The organisation of service work: an analysis of five sectors
DownloadPDF 0.00MB
chapter 6|27 pages
The family, the state, and now the market
DownloadPDF 0.26MB
View abstract
chapter 7|22 pages
The reluctant nurses
DownloadPDF 0.20MB
View abstract
chapter 8|20 pages
Work hard, play hard
DownloadPDF 0.19MB
View abstract
chapter 9|23 pages
Work organisation and the importance of labour markets in the European retail trade
DownloadPDF 0.19MB
View abstract
chapter 10|19 pages
Lean banking
DownloadPDF 0.18MB
View abstract
part |1 pages
Part III Common challenges
DownloadPDF 0.00MB
chapter 11|24 pages
The shaping of work and working time in the service sector
DownloadPDF 0.20MB
View abstract
chapter 12|23 pages
The delegation of uncertainty
DownloadPDF 0.24MB
View abstract
chapter 13|22 pages
Can trade unions meet the challenge
DownloadPDF 0.21MB
View abstract
chapter 14|11 pages
Diversity and regulation of markets for services
DownloadPDF 0.14MB
View abstract

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

TABLE OF CONTENTS
chapter 1|27 pages
Introduction
DownloadPDF 0.26MB
View abstract
part |1 pages
Part I Different service societies in Europe
DownloadPDF 0.00MB
chapter 2|20 pages
Measuring economic tertiarisation
DownloadPDF 0.18MB
View abstract
chapter 3|18 pages
The incidence of new forms of employment in service activities
DownloadPDF 0.17MB
View abstract
chapter 4|27 pages
Why do countries have such different service-sector employment rates
DownloadPDF 0.40MB
View abstract
chapter 5|26 pages
Services and the employment prospects for women
DownloadPDF 0.26MB
View abstract
part |1 pages
PART II The organisation of service work: an analysis of five sectors
DownloadPDF 0.00MB
chapter 6|27 pages
The family, the state, and now the market
DownloadPDF 0.26MB
View abstract
chapter 7|22 pages
The reluctant nurses
DownloadPDF 0.20MB
View abstract
chapter 8|20 pages
Work hard, play hard
DownloadPDF 0.19MB
View abstract
chapter 9|23 pages
Work organisation and the importance of labour markets in the European retail trade
DownloadPDF 0.19MB
View abstract
chapter 10|19 pages
Lean banking
DownloadPDF 0.18MB
View abstract
part |1 pages
Part III Common challenges
DownloadPDF 0.00MB
chapter 11|24 pages
The shaping of work and working time in the service sector
DownloadPDF 0.20MB
View abstract
chapter 12|23 pages
The delegation of uncertainty
DownloadPDF 0.24MB
View abstract
chapter 13|22 pages
Can trade unions meet the challenge
DownloadPDF 0.21MB
View abstract
chapter 14|11 pages
Diversity and regulation of markets for services
DownloadPDF 0.14MB
View abstract
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