ABSTRACT
We are constantly told that we are living through a period of unprecedented technological change, with new products and systems such as the Internet transforming the way in which we communicate, work, do business, even make friends and meet partners. Many of these changes, including iconic products such as the iPod, are experienced mainly in the sphere of consumption. This is a book about new technology at work, yet the gap is not as large as it might seem. After all, iPods have to be made in factories and sold by service workers in shops. More broadly, many contemporary information and communication technologies (ICTs) straddle workplace, home and civil society, even if their uses differ across the specific locations.
