ABSTRACT

It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty.

Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas.

Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.

chapter 4|14 pages

Managing Change

Communication and Political Process

chapter 5|22 pages

Communication Without Frontiers

The Impact of Technology Upon Organizations

chapter 7|17 pages

The Tyranny of Trends?

Towards an Alternative Perspective On Fads in Management

chapter 9|13 pages

Blending Attitudes and Motivation

A Key Cocktail

chapter 11|16 pages

Conceptualizing Involvement, Participation and Workplace Decision Processes

A Communication Theory Perspective

chapter 12|17 pages

Motivating Critical Upward Communication

A Key Challenge for Management Decision Making

chapter 13|15 pages

Organizational Culture

Liberation or Entrapment?

chapter 14|14 pages

Organizational Communication Ethics

Directions for Critical Inquiry and Application

chapter 15|18 pages

How Are We Doing?

Measuring and Monitoring Organizational Communication