ABSTRACT
By the end of this chapter you should be able to:
Understand the principles underpinning best practice in relation to staff and volunteer recruitment.
Describe the key reasons for turnover and develop appropriate retention strategies.
Describe key theories of workplace motivation and explore the implications for your personal approach to management.
Conduct a performance appraisal and feedback interview.
Understand the circumstances under which an employment contract may be fairly and lawfully terminated.
