ABSTRACT
In this chapter the reader will understand:
how to balance central and local government objectives in social care research
when the market research team has to take the initiative in developing a partnership model with a complex client group
how to set up the project so that the findings are seen to be independent in order to ensure credibility
how to carry out a literature search and a comparative exploration of policy
how to develop and use a ‘charging matrix’ for research on charging for services.
