ABSTRACT
The company (henceforth referred to as ‘Bodywear’) was visited on a regular basis during two years (1993-4) and a final follow-up visit was made in 1995. The fieldwork included a study of the company documents (collective agreements etc.); participatory observation at shopfloor and middle-management level for a month; structured interviews (one hour or longer) with the two full-time works councillors and with all six members of the management (director, three plant managers, two personnel managers) and various follow-up discussions with each of them; and structured interviews with eight supervisors in the three plants. The pilot study of the membership questionnaires was also conducted in this company in 1993 (see Chapter 7).
