ABSTRACT
This is a crucial area in all empirical research. (It is not always so important in qualitative
research which may not, by its very nature, be replicable.) It is important that any results
that are obtained can be replicated if the work is repeated by someone else, as a measure
needs to produce consistent results if the findings are to be generalised beyond the
original research. If this is the case (that is if a result can be repeated), the measure is said
to be reliable.
