ABSTRACT
This chapter focuses on a genuine expression of people's empathy and Unconditional Positive Regard (UPR) than on a genuine expression of their whole self and their full set of reactions to clients. Making the therapeutic listening, empathy and UPR that they provide their clients an integrated part of who they are means that their skills and way of being is not a facade that covers them, but instead it is authentic and who they truly are. Clients who are hard to like present a particular challenge and opportunity for counselors to expand their capacities for making therapeutic listening, empathy, and UPR a greater part of who they are in their therapeutic relationships. Ultimately, author want people to develop such confidence in their therapeutic listening, empathy, UPR, and judgment of when to express that they would allow important statements of their experience with clients to bubble up from them, through their connection with client's experience.
