ABSTRACT

Structure refers to organisational functions and various forms of co-ordination, communication and control. A structure is a set of rules and procedures that organise management support around operational activities and within the operational activities themselves. It is, in short, the organisational arrangements. A system of structure is the entire set of rules and procedures that span the action area defined by boundary judgement. Structural rules and procedures may well extend beyond traditionally conceived organisational boundaries. An important consideration with structure is to be alert to issues and dilemmas of effectiveness. Effectiveness means to achieve successfully things we set out to do. Possibilities for improvement of management support in terms of organisational effectiveness are therefore sought.