ABSTRACT
As you will see in the coming chapters, I/O psychologists develop, administer, and research a number of organizational interventions and processes to make organizations more productive. These could include, for example, developing selection procedures (e.g., tests, interviews) used to hire new employees; developing training programs to increase the knowledge, skills, and abilities of existing employees; or administering safety interventions to reduce workplace accidents and injuries. However, in today’s results-driven organizations, it’s important to show that these interventions actually are effective, such that selection procedures result in hiring more competent new employees, that training leads to increased worker knowledge and performance, or that safety practices lead to improved safety outcomes.
