ABSTRACT
This chapter addresses the complex nature of the tourist experience at World Heritage Sites (WHSs), focusing on the use of different research methods in exploring encounters with sites of exceptional cultural and natural significance. Currently, little is known about immediate reactions to WHSs, the capturing of site images, or memories of the visit. This chapter will examine the experience of educational tourists at the Historical Sanctuary of Machu Picchu, Peru and discuss how WHSs can acquire more diverse information employing research techniques which have received little attention in World Heritage research.
