ABSTRACT
This chapter focuses on the role of the head and senior leadership team (SLT) in developing and maintaining effective behaviour management. The SLT is responsible for strategic planning, determining the future direction of the school and school improvement; staff related issues, financial control, health and safety, pupils' assessment, examinations and behaviour; administration and teaching. The behaviour pattern of leadership, first described by Lewin, distinguished three styles: autocratic, laissez-faire, and democratic. The behaviour policy is intended to represent what a school values and to specify hierarchically ordered procedures and sanctions. Social support must be perceived by the recipient as appropriate; however, in some schools what is perceived to be supportive by those offering it is not received as such by those needing it. The chapter focuses on a case study which is an example of how a struggling teacher was offered inappropriate support by the SLT.
