ABSTRACT

We are only just beginning to understand the consequences of emotional intelligence (EI) for work groups in organizational settings. High among the benefits emphasized for emotionally intelligent individuals has been greater effectiveness in working together with colleagues. Thus, EI could be a crucial component of high-functioning teamwork. However, little academic research has examined the impact that EI can make for teams. The goal of this chapter is to review evidence documenting that the emotional intelligence of teams is a substantial predictor of effective team performance.