ABSTRACT

Whereas the preceding chapters emphasized the conceptual and empirical importance of the interactive relationships between process fairness and outcome favorability, this chapter deals with their practical implications. In particular, I consider how theory and research may be brought to bear on matters about which practitioners are likely to care. Of course, how we academics can best make connections with practitioners is a long-standing question of considerable complexity and significance. In recent years, writers such as Malcolm Gladwell (the author of Blink), Daniel Goleman (the author of Working With Emotional Intelligence), and James Surowiecki (the author of The Wisdom of Crowds) have been able to distill the essence of well-conceived but somewhat technical theory and research into works that are accessible to the more general public. Furthermore, several organizational scholars (e.g., Max Bazerman, Chip Heath, and Jeffrey Pfeffer) have written trade book versions of their and others’ academic work in an attempt to make the ideas of academics known to larger audiences, including practitioners of management.