ABSTRACT
Question 28 Delta Manufacturing plc owns and operates a factory situated on an industrial estate on the outskirts of a small town. One day, the environmental control system malfunctioned for some unknown reason and large quantities of toxic fumes were emitted. These fumes damaged paintwork on some houses in the town and some inhabitants also suffered an allergic reaction to the fumes. As a result of the adverse publicity, the town has seen a reduction in its normal tourist trade and the local shopkeepers are complaining of loss of business.
