ABSTRACT
Images of justice help determine the acceptability and success of the processes associated with those images. A system of justice appeals to, and gains acceptance by, parties who believe that a specific injustice has occurred, if the ideal behind and the workings of the system are in line with a clear and compelling vision of fairness, procedurally and substantially. While there is always a difference between vision and reality, when the processes and outcomes seem far removed from the core ideals and images of the enterprise, disillusionment and sense of failure is rife.
