ABSTRACT
The performance of Jusco and Yaohan in Hong Kong was examined and compared by exploring their international human resource management (IHRM) practices in terms of recruitment and selection, compensation, and training and development. Yaohan and Jusco employed different IHRM systems as a response to their contextual factors – history and background of the company, and competitive environment and business strategy, especially the use of retail technology. The results show that the IHRM systems employed by Yaohan and Jusco affect the performance of the company, and explain the factors contributing to Yaohan’s bankruptcy and Jusco’s increasing profitability.
