ABSTRACT
Buetow (above) at pp 562-63: [The Act established two bodies.] The first of these was the Health Care Complaints Commission. It replaced the Complaints Unit and was empowered by legislation to provide an independent mechanism for receiving and dealing with health care complaints including the initiation of disciplinary action against medical practitioners. The second statutory body was the Health Conciliation Registry which assumed responsibility for administering the conciliation of complaints referred to it by the commission.
