ABSTRACT

Trading Standards Officers (TSOs) is an appropriate name for these knowledgeable and dedicated people: where there is trading, they are committed to maintaining acceptable standards. They are responsible for the enforcement of a wide range of consumer-oriented legislation, covering areas such as product safety, fair trading, weights and measures and environmental controls. They are committed to ensuring honesty and fairness in all business activities and, as such, they are ready to help both traders and consumers.