ABSTRACT
Client management re-defines the role of each partner within the firm. Instead of seeing himself as a fee earner, or as a super fee earner, or even as a ‘fee earner, manager and owner’, the group partner sees himself as a lawyer who generates profits for the firm by satisfying his clients and adding value to the basic legal product by the efficient and effective management of the production and delivery of legal services by the group of people with whom he works.
