ABSTRACT
Britain as a nation is besotted with ‘badge engineering’. Give something a clever name and the substance is there. This nowadays applies to ‘quality learning’. Yet what do we mean by ‘learning’ and by ‘quality’, which should be defined in relation to users' expectations? This is particularly relevant to business simulations, which are the only effective way of teaching business, since it relies heavily on experience. Yet how can we judge the learning of simulations and whether it matches up to the user's expectations? Has not SAGSET a role to play here?
