ABSTRACT
Troubleshooting skills are vital to a maintenance technician. Before effective repairs can be carried out the precise cause of breakdown must be determined and although in some cases this may be clearly apparent, in others it will not and a process of investigation will be required in order for the cause to be found. Although every problem is different in some way, the process of troubleshooting, or problem solving, is essentially the same and can be examined in terms of critical elements that apply in all instances. An understanding of these elements will improve the technician’s ability to troubleshoot.
