ABSTRACT
There are always resisters to change and innovation – people who dislike a new policy and work to undermine it, or who can’t come to terms with ICT or with a change of class or subject. The secret of dealing with them is not to spend too much time in face-to-face persuasion. What you do is work with the people who want to go with you, to build a structure that irresistibly enfolds the others and draws them in. It may be, for example, that you’ll build a communications system based on the school network, so that any ICT resister begins to find themselves shut out of what’s happening. Yet even that may well leave a few hard cases untouched, in which case you may have to work around them until such time as you can find a way of winkling them out.
