ABSTRACT
The staff association of Dinner Ltd is very active and plays an important role in giving shape to the culture of the organization. Its broadly shared mission is: ‘Working together’. This means that the feeling of unity among staff members needs to be developed. The goal of the staff association is to further such unity in a variety of ways. However, the interests and priorities of the different staff members are varied. The programme of the yearly personnel day is often a source of much criticism. For some it is a successful day only if many sport activities are planned; for others the day cannot go wrong as long as there is plenty of liquid refreshment to hand. It takes quite a bit of headbreaking to make the programme varied enough to appease everyone. The committee of the staff association is composed of representatives from all layers of Dinner Ltd. Bert Berman is the chairman. He is not happy with the way the decisions are taken. The meetings run some-what chaotically, with ideas flying back and forth across the table and being immediately taken on or criticized. This is combined with much bickering, personal observations and remarks. In Bert’s opinion, reactions are given much too quickly before other alternatives have been thoroughly discussed. Bert wants decisions to be made in a different way.
