ABSTRACT
The full review of the closed loop supply chain (CLSC) and reverse logistics (RL) market, business models, processes, systems and technology, and functional areas have provided the framework and structure for examining management issues. This relatively new and emerging business opportunity is of growing importance with respect to two areas:
■ Environmental concerns focusing on reducing waste, trash, hazardous, and other residue of consumer and industrial and commercial enterprise
■ Economic value in terms of extending the product life, as well as the usability and uptime of goods and products manufactured
While considerable focus has been placed on the environmental issues and impacts, the economic side of the equation has received less attention. However, as discussed and described in the above chapters, both objectives (environmental and economic) can be achieved with the same business models, practices, and infrastructure. We have identified that the market for RL and repair on either a stand-alone basis or as part of a CLSC represents a significant and growing business opportunity and market. It has also been shown that by managing this process efficiently and with modern technology, both objectives can be met.
