ABSTRACT
The interview exists as a mechanism through which formal structured communication concerning a particular problem or requirement can take place, with the objective of resolving that issue. Communication is twoway, with information being given and sought by both parties. It may involve two individuals, an individual and a group, or more than one group. The situations can range from the recruitment of a new employee to the identification of an individual’s information needs, as in the library reference or enquiry interview. As such the interview can be viewed as an analogy for many other work situations in which you may be involved, all of which require the use of interpersonal, communication, and organisation skills. So, in that light, why not take the interview as an example, representing the many types of daily interaction you are likely to have, and apply the findings to that wider range of work situations?
