ABSTRACT
The nature of library and information services has been totally transformed in recent years by technological advances. Information workers are making use of electronic information as a matter of routine. In their daily work they are searching the Internet, accessing externally published materials across intranets, searching CD-ROMs on a network, setting up profiles of their users interests in order to deliver tailored updates of news (a ‘Daily Me’) or other types of information using push technology and so on.
