ABSTRACT
The emerging concepts of knowledge management are a prominent topic of debate: what it is, what it does, and who should use it. For the purposes of this PMO function, knowledge management will be examined as coordinating organizational knowledge and information to enable increased project management capability and to achieve business value from that capacity. This concept elevates fundamental communications in the project management environment from mere data transfer to the conveyance of ideas, perceptions, experiences, and interpretations that transcend the simple exchange of information. When using knowledge management concepts, the traditional aspects of project management reporting and project information management are properly retained but are generally adapted to be more timely, comprehensive, and widespread among stakeholders and relevant to business interests.
