ABSTRACT

Mr William Spiegel Superb Paper, Plc 123 Industrial Avenue Highlands, Mediterraneo Dear Mr Spiegel I wish to confirm to you the contents of our telephone conversation of earlier today. The charter airplane carrying the team from Reliable Installation Co that was on its way to Mediterraneo to install the control system crashed yesterday and all passengers were killed. Needless to say, when RELIABLE called me this morning to tell me of the accident, they were extremely upset. Nevertheless, they assured me that they would be able to assign a new team to the job and that the installation should be completed by the contract date. I will keep you informed if there are any further developments. Trusting that there will be no further difficulties, I remain Sincerely, Thomas Oletti Essential Controls, SA

Letter from Claimant to Respondent dated 13 September 1996

Mr Thomas Oletti Essential Controls, SA 26 Export Pl Southside City Equatoriana Dear Mr Oletti In your letter to me of 27 August 1996 confirming to me the news of the crash of the airplane carrying the team from Reliable Installation Co to Mediterraneo, you stated that RELIABLE would be sending a new team to our plant and the installation would be completed on time. Since that time I have telephoned you on 30 August, 4, 9 and 12 September, inquiring when the installation team from RELIABLE could be expected. On each occasion, you have assured me that RELIABLE was working on assembling the new installation team. However, we have never been given a firm date by which we could expect their arrival.