ABSTRACT
https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780203892374/4e54f153-d353-4fa6-8a55-2a1dd4f67b49/content/figu15_1_B.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/> We have come to the part of evaluation practice that is the essence of its worth: reporting and using knowledge. There are many evaluation studies that have been completed, reported on, and then placed on a physical or virtual shelf, never to be seen again except perhaps in an academic journal article or website. We are not dismissing the critical importance of scholarly publication as one venue for dissemination. However, we assert that the process in evaluation practice has failed unless the knowledge derived from the systematic inquiry is used for the purposes for which the thinking and action processes were intended: informing the improvement and/or status of professional activities and entities.
