ABSTRACT
When I got the telephone call, I was in my office. “Hello,” I said. “This is Dr. Dale Williams.” “Mr. Williams?” asked a female voice. “Close enough.” For some reason, people never seem to think I should
have the title of doctor. “I’m just surprised you answer your own phone,” the caller explained. The sudden change in respect level caught me off guard. I wasn’t cer-
tain how to respond. Yes I’m busy, but you just happened to call as I was forwarding the last e-mail joke of the day?
