ABSTRACT
In June, Samira bought a collection of valuable pictures and furniture from a sale at a manor house in Leicester. She needed to arrange for these items to be moved from Leicester to Petworth in Sussex, to sell in her antiques shop. She approached Speedy Deliveries. During discussions which took place on the 3 June, Samira made it clear that, because of the requirements of her insurers, the pictures must be transported vertically, and that items should not be stacked on top of each other unless separated by packing material of a thickness at least 10 cm. These points were accepted by the representative of Speedy Deliveries. On 10 June Speedy Deliveries provided a written confirmation of the contract, on the back of which were its terms and conditions of carriage. Clause 7 stated that ‘items will be packed to make most efficient use of the space in the carrier’s lorry and at the discretion of the carrier’s employees’. Later that day, Samira telephoned Speedy Deliveries and arranged for the transport of her items to take place on 12 June.
