ABSTRACT
A number of popular books proclaim the importance of nonverbal communication in businesses and organizations. For instance, the cover of the book, Body Language in the Workplace, by Julius Fast (1991), claims "to show us how to understand not just the obvious in the workplace but how to go beyond that to the real meanings and hidden agendas of our co-workers ... [the book] can be used to benefit business dealings of all kinds." In addition, nearly every management textbook mentions the important role that nonverbal communication plays in organizational behavior. Yet, there has been surprisingly little research directly examining nonverbal communication processes in business and organizational settings.
