ABSTRACT

Payroll files at Acme Corporation are mysteriously deleted. Maria finds an obscene note taped to her chair when she returns from lunch. Marlene belittles the secretary in front of the department. Steven takes a 2-hour lunch break. Lawrence is running his own Web-based business on his computer at work. Intoxicated, Lee drives a forklift through a window. Janice cheats on her expense account. The aforementioned actions all have one thing in common: All fit the definition of employee deviance. All these behaviors are intentional acts initiated by organizational members that violate norms of the organization, and have the potential to harm the organization or its members.