ABSTRACT

At lunch the other day, we were talking about our last supervisor, Jim Corby, who left the company last year. Three years earlier, he had been hired to work as a member of a team of circuit board assemblers. After a short time on the job, he showed his technical competence with an initiative that helped members of other teams as well as his team’s performance. He did small favors for his teammates and kept on the best of terms with Jane Taliaferro, the team supervisor at that time. He usually kept his complaints to himself before unloading on his best friend. Jim was quick to agree with Jane, his supervisor-sometimes too quick. At the meetings of the team before starting a new assignment, he stayed out of controversies, was careful in what he said, seldom disagreed with majority opinion, and generally made a good impression.