ABSTRACT
Lee Howser, President of Jackson Community College in Jackson, Michigan, wanted to create a faculty-driven institution that was customer friendly. This required a focus both inside and outside the college. Initially more comfortable as a hands-on leader, Howser had to learn that others could take on much of the internal implementation challenges. Lee Howser, once a television personality, is now the president of Jackson Community College (JCC) in Jackson, Michigan. Howser views the college as a part of a system. He realized early on that JCC's success would depend on the health of the surrounding community and supported Carole Schwinn's dream for community partnership, thus enabling a partnership of JCC, the Jackson Area Quality Initiative (JAQI), and the W. K. Kellogg Foundation in the Jackson Community Transformation Project, which is a plan to design the ideal community.
