ABSTRACT

For our second application, we once again examine a first-order confirmatory factor analysis (CFA) model. However, this time we test hypotheses bearing on a single measuring instrument, the Maslach Burnout Inventory (MBI; Maslach & Jackson, 1981, 1986), designed to measure three dimensions of burnout that the authors term emotional exhaustion (EE), depersonalization (DP), and reduced personal accomplishment (PA). The term burnout denotes the inability to function effectively in one's job as a consequence of prolonged and extensive job-related stress; emotional exhaustion represents feelings of fatigue that develop as one's energies become drained, depersonalization the development of negative and uncaring attitudes toward others, and reduced personal accomplishment a deterioration of self-confidence, and dissatisfaction in one's achievements.