ABSTRACT

The Department structure is based on the Weberian model of bureaucracy, which has distinctive characteristics. According to Weber (1964), bureaucracies have specialized divisions which produce employees who become knowledgeable and expert at performing their prescribed duties. Offices are arranged hierarchically in these bureaucracies so that each lower division is under the control and supervision of a higher one in an established system of superiors and subordinates. A consistent system of rules and regulations provides continuity and ensures uniformity and stability within the organization. A bureaucracy is supposed to be an efficient model which creates experts who make technically correct, rational decisions based on facts. Once these rational decisions are made the hierarchy ensures disciplined compliance with directives to establish a wellcoordinated, stable system for uniform implementation within the bureaucratic structure.